Bissell CLEAN LONG 48K2, homeappliance

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CleanAlong™ U S E R ' S G U I D E 4 8 K 2 S E R I E S 3 Safety Instructions 4 5 6-9 10-12 13 14 15 Product View Assembly Operations Maintenance and Care Troubleshooting Consumer Services Replacement Parts Warranty 16 Thanks for buying a BISSELL CleanAlong Canister Vacuum We're glad you purchased a BISSELL CleanAlong canister vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL canister vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you'll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL canister vacuum . Thanks again, from all of us at BISSELL. Mark J. Bissell President and Chief Executive Officer 2 16 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 2 IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your CANISTER VACUUM. Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance. WARNING: To reduce the risk of fire, electric shock, or injury: ■ Do not leave cleaner when it is plugged in. ■ Unplug from outlet when not in use and before servicing. ■ Do not use with damaged cord or plug. ■ To unplug grasp plug not cord. ■ Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners, run cleaner over cord, or expose cord to heated surfaces. ■ Hold plug when rewinding the cord onto the reel. Do not allow the plug to whip when rewinding. ■ Do not use cleaner if it has been dropped, damaged, left outdoors or dropped into water. Have it repaired at an Authorized Service Center. ■ Do not allow children to use as a toy. ■ Do not use outdoors or on wet surfaces. ■ Do not handle cleaner or plug with wet hands. ■ Do not put any object into openings, use with blocked opening, or restrict air flow. ■ Do not use without dust bag and/or filters in place. ■ Do not allow hair, loose clothing, fingers or body parts to get near openings or floor brush in the appliance. ■ Do not pick up hot coals, cigarette butts, matches or any hot, smoking, or burning objects. ■ Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc. ■ Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor. ■ Do not unplug by pulling on cord. ■ Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). ■ Do not use in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors. ■ Do not use for any purpose other than described in this User's Guide. ■ Always turn off this appliance before connecting or disconnecting vacuum hose. ■ Use only manufacturer's recommended attachments. ■ Use only on dry, indoor surfaces. ■ Keep openings free of dust, lint, hair, etc. ■ Keep appliance on a level surface. ■ Turn off all controls before plugging or unplugging cleaner. ■ Be extra careful when cleaning stairs. ■ Close attention is necessary when used by or near children. SAVE THESE INSTRUCTIONS FOR FUTURE USE THIS APPLIANCE HAS A POLARIZED PLUG. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way. This model is for household use only. w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 16 3 Product view Flex Hose Swivel Hose Power Button Bag Change Indicator Post-Motor HEPA Media Filter Variable Suction Power Control Brush Roll On/Off Handle Telescoping Extension Wand Automatic Cord Rewind Button Powerhead CAUTION: Do not plug in your vacuum until you are familiar with all instructions and operating procedures. Floor Brush Dusting Brush Tool Holder BareFloor Tool Upholstery Tool Crevice Tool 16 4 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Assembling your vacuum 1. Connect swivel hose by squeezing both locking buttons and inserting it into the suction opening on the canister. Once the swivel hose is inserted in the suction opening, release the locking buttons. 2. Plug the cord from the hose into the slot on 1. the lower left front of canister. 3. Connect and plug-in telescoping extension wand to the handle end of the flex hose. 4. Connect the powerhead onto the telescoping extension wand. 5. Attach the tool holder to the telescoping extension wand and insert the tools into the holder. 6. To extend the telescopic tube, push the black release button and then pull the tube to the desired length. NOTE: Shorten length of telescopic tube for storage. 7. To store the barefloor tool, insert the storage 7. clip into the storage slot on the rear of the vacuum or on the back of the unit when in an upright position. Warning: Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children. 5. w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 16 5 Operations Special tools Your BISSELL CleanAlong is not only a powerful carpet and rug vacuum cleaner, it's also a versatile bare floor vacuum cleaner and above floor vacuum cleaner when you select one of the special tools. Powerhead: The CleanAlong comes with the powerhead for your regular use. The powerhead has many features, including: 1. A motorized, rotating brush that can be turned on/off by a switch on the handle so you can protect your bare floors. 2. Six height adjustments so you can vacuum from non-carpet to carpeted areas with ease. 3. Variable suction control which can be controlled on a switch located on the handle. BareFloor tool: 1. Use to vacuum carpets, rugs and bare floors. Swivel head turns to get into tight spaces and fits under cabinets. 1. To vacuum carpets and rugs, push the brush switch to the carpet position . This will pull the brushes up into the floor nozzle. 2. To vacuum bare floors, push the brush Tip: Before cleaning under low furniture, check area first for objects that might harm the unit or block the hose. Tip: Hair, string and small objects can block the hose and tools. Check them occasionally for obstructions. Brush Up Brush Down switch to the bare floor position . 2. This will extend the brushes down from the floor nozzle. Floor brush: Ideal for cleaning edges on bare floor. Dusting brush: Use the dusting brush to dust furniture, blinds, books, lamps, shelves and baseboards. Upholstery tool: Use the upholstery tool to clean curtains, draperies, cushions and fabrics. Crevice tool: Use the crevice tool in tight, narrow spaces. 6 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Operations Power cord The power cord is located at the rear of the vacuum. Gently pull out the power cord, watching for the yellow line. Stop pulling the power cord once the yellow line is visible. There is also a red line, which indicates the end of the usable cord. Do not pull the power cord out beyond the red line. Automatic cord rewind Your vacuum is equipped with an automatic cord rewind. When cleaning is finished, press the power button OFF and grasp the plug to disconnect from the electrical outlet. Hold the plug and press the automatic cord rewind button to rewind the cord automatically. Power button Turn the power on or off by pressing lightly downward on the power button ( ). Motorized powerhead Set the power switch on the handle to 1 for rotating brush or 0 to turn rotating brush off. NOTE: The power brush will automatically turn off if the telescopic tube is in an upright position to protect your carpet from potential damage caused by the rotation of the power brush. NOTE: The power brush will automatically turn off if the rotator bar is blocked by clogs Automatic Cord Rewind Button Power Button CAUTION: Be careful to avoid injury as cord retracts very quickly. (hair, cloth, ect.) for your protection. In that case, turn off the power head, unplug the vacuum, clean the clog, and re-start the power brush. Variable suction power control The variable suction power control is located on the top of the handle. Slide the control toward the larger dots for maximum suction. Slide the control toward the smaller dots to minimize suction for lightly soiled areas or delicate fabrics. Variable Suction Control PowerBrush On/Off caution: Before using your vacuum, make sure that the dust bag and all filters (pre-motor and post-motor) are in place. Do not operate your vacuum without the dust bag and filters. w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 7 Operations Variable height adjustments Step on the brush height adjuster located on the right side of the motorized powerhead to adjust for flooring type (lowest setting (1)for non-carpet, indoor areas, highest setting (6) for plush pile carpet). Handle position Press the handle release pedal, located in the middle of the motorized powerhead, with your foot to place your vacuum into one of the three cleaning positions. 1. Upright – For storage and above floor cleaning with tools. 2. Normal Cleaning – Press handle release pedal once. Position used for most house hold floor cleaning tasks. 3. Low Cleaning – With the vacuum in normal cleaning position, press handle release pedal again. Use for reaching under low furniture such as tables, chairs or beds. High filtration dust bag The BISSELL CleanAlong features a non-woven, high filtration dust bag that captures more fine dust than traditional paper dust bags, giving off less dust emissions. It also holds more fine dust particles, giving you longer lasting suction power. 1. 2. 3. Tip: Before cleaning under low furniture, check area first for objects that might harm the unit or block the vacuum hose. 8 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Operations Bag change indicator The bag change indicator is located between the power button and the automatic cord rewind button. If the bag change indicator turns orange while you are vacuuming, the dust bag needs to be replaced. The dust bag may appear to be full or only partially full depending upon the type of debris picked up. Fine particles can block the airflow in the dust bag and reduce suction before the dust bag is full. If the bag change indicator remains orange, even after changing the dust bag, turn the vacuum off and check for a clog in the hose or tools. Dust bag replacement 1. Unplug the vacuum from electrical outlet. 2. Disconnect hose 3. Open the dust bag compartment by lifting up on the latch on the door on the front of the vacuum. 4. Lift out the dust bag holder and dust bag. 5. Release the dust bag from the holder by pressing the dust bag holder clip and pulling the dust bag out of the holder. Discard the used dust bag. 6. Slide the new dust bag into the holder by inserting the dust bag into the tabs located at the bottom of the holder. Then press the dust bag holder clip, insert the dust bag and release the dust bag holder clip to hold the dust bag in place. 7. Place holder and new dust bag back into the dust bag compartment, making sure the entire bag is tucked in below the seal gasket. 8. Close dust bag compartment door and press down gently until it locks into place. NOTE: The dust bag compartment door will not close without the dust bag in place. 9. Reconnect hose. 3. 4. 5 WARNING: To reduce the risk of electric shock, turn power switch OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting checks. w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 9 Maintenance and care Cleaning the pre-motor filter The pre-motor filter protects the motor from dirt and dust particles. 1. Unplug the vacuum from electrical outlet. 2. Disconnect hose 3. Open the dust bag compartment by lifting up on the latch on the door at the front of the vacuum. Lift out the dust bag holder and dust bag. 4. Remove the filter frame from the filter holder by grasping the lip of the frame and pulling up. 5. Remove the filter from the filter frame and clean by hand washing in warm water. A mild detergent can be used if desired. Allow the filter to air dry thoroughly before replacing. 6. Place the filter back into the filter frame and replace back into the filter holder. NOTE: The filter frame should be placed so the protective frame is visible. 7. Place dust bag holder and dust bag into the dust bag compartment, making sure the entire bag is tucked in below the seal gasket. 8. Close dust bag compartment door and press down gently until it locks into place. 9. Reconnect hose. NOTICE: This product is intended for household use only and not for commercial or industrial use. Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the warranty. Washable Pre Motor Filter 3. Tip: For maximum cleaning performance, check the filters often and clean or replace if necessary. WARNING: Do not operate cleaner with damp or wet filters or without all filters in place. 10 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Maintenance and care Replacing the post-motor HEPA media filter The post-motor HEPA media filter assists in the filtration process to return clean air to the room. 1. Unplug the vacuum from electrical outlet. 2. Remove the filter door (located on the rear of the vacuum) by pulling up on the filter door latch. 3. Remove the post-motor HEPA media filter by grasping the lip of the filter frame and pulling up. 4. Replace the post-motor HEPA media filter with a new filter. NOTE: The post-motor filter is a white, pleated HEPA media filter. This filter is NOT washable and must be replaced when it becomes dirty. NOTE: The HEPA media filter should not be touched, when handling be sure to only touch the frame. 5 . Replace the filter door by inserting the two tabs at the top of the filter door and pushing down on the bottom of the filter door. 3. 4. Post-Motor HEPA Media Filter w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 11 Maintenance and care Cleaning the motorized powerhead The brush can usually be cleaned without removal from the vacuum. If there is an excessive amount of hair and debris, however, it is best to remove the brush. 1. Unplug the vacuum. 2. Lay the motorized powerhead forward on the floor. 3. Locate the locking screws (2) on the bottom of the powerfoot. Using a Phillips head screwdriver, remove the screws. Lift off the brush cover. Grasp the brush firmly, and pull it out. 4. Clean debris from brush. Lint, carpet pile, and hair can be removed with a pair of scissors. If brush bristles are worn or miss ing, replace brush. 5. Slide belt over brush onto the belt track. Slide belt over the motor pulley. To rein stall brush, slide square ends of brush into grooves, beginning with the belt side. The drive belt should have room to rotate within the belt channel. Make sure drive belt is looped over roller and not twisted. Inspect belt action by rolling the brush with the palm of your hand. 6. Reattach brush cover to powerhead with (2) screws. Replacing the drive belt 1. Follow steps 1, 2 and 3 from the Cleaning the motorized powerhead section. 2. Remove old belt from brush. 3. Attach new belt, aligning as indicate in steps 5 and 6 from Cleaning the motorized power head section. 3. 5. 12 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Troubleshooting Vacuum cleaner won't run WARNING: To reduce the risk of electric shock, turn power OFF and disconnect plug from electrical outlet before performing maintenance or troubleshooting. Possible causes Remedies 1. Vacuum cleaner is not plugged in 1. Check electrical plug 2. Power button is not pressed down 2. Press power button down Vacuum cleaner won't pick up or low suction Possible causes Remedies 1. Tools, flex hose and/or telescoping 1. Remove each part and check for blockages extension wand are blocked 2. Filters are dirty 2. Check and clean or replace pre-motor and post-motor filters 3. Dust bag is full 3. Replace with new dust bag 4. Swivel hose not securely attached to suction opening 4. Make sure swivel hose is locked into suction opening 5. Crack or hole in flex hose 5. Check hose and replace if needed 6. Air flow regulator or variable suction power 6. Change to closed or maximum setting control is set to open or minimum setting Visible dust escaping from vacuum Possible causes Remedies 1. Dust bag is full 1. Replace with new dust bag 2. Filters missing or installed incorrectly 2. Check pre-motor and post-motor filter for correct installation 3. Filters are dirty 3. Check and clean or replace pre-motor and post-motor filters 4. Flex hose is blocked 4. Remove hose and check for blockages 5. Swivel hose not securely attached to suction opening 5. Make sure swivel hose is locked into suction opening 6. Crack or hole in flex hose 6. Check hose and replace if needed Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 13 BISSELL Consumer Services For information about repairs or replacement parts, or questions about your warranty, call or write: BISSELL Consumer Services 1-800-263-2535 Monday - Friday 8 a.m. — 10 p.m. ET BISSELL Canada Corporation Saturday 9 a.m. — 8 p.m. ET Box 1003 Or visit the BISSELL website Niagara Falls, ON L2E 6W2 www.bissell.ca ATTN: Consumer Services When contacting BISSELL, have model number of unit available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It is your warranty. 14 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Replacement parts - BISSELL CleanAlong Item Part No. Part Name 1 203-7270 Dust Bag (3pk) 2 203-7268 Pre-Motor Filter 3 203-7269 Post-Motor HEPA Media Filter 4 203-7309 Barefloor Tool 5 203-7310 Floor Brush 6 203-7315 Hose Grip with Powercord 7 203-7314 Extension Wand with Power Cord 8 203-7273 Upholstery Tool 9 203-7272 Dusting Brush 10 203-7271 Crevice Tool 11 203-7274 Tool Holder 1 2 3 4 5 6 7 8 9 10 11 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 15 Warranty - BISSELL CleanAlong Canister Vacuum If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Canada Corporation will repair or replace (with new or remanufactured components or products), at BISSELL's option, free of charge from the date of purchase by the original purchaser, for one year any defective or malfunctioning part. See information below on "If your BISSELL product should require service". This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as belts or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User's Guide is not covered. If your BISSELL product should require service Call BISSELL Consumer Services at the number listed below or visit the BISSELL website – www.bissell.ca to locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at canada.custhelp@bissell.ca or at the phone number below will issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair. The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty – do not send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Services. Website: www.bissell.ca E-mail: canada.custhelp@bissell.ca Or Call: BISSELL Consumer Services 1-800-263-2535 Monday – Friday 8 a.m. – 10 p.m. ET Saturday 9 a.m. – 8 p.m. ET Or write: BISSELL Canada Corporation Box 1003, Niagara Falls, ON L2E 6W2 ATTN: Consumer Services BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL'S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE ONE YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. NOTE: Please keep your original sales receipt, it is your warranty. ©2008 BISSELL Homecare, Inc BISSELL Canada Corporation Niagara Falls, ON L2E 6S5 All rights reserved. Printed in China Part Number 110-4131 Rev 07/09 Visit our website at: www.bissell.ca 16 w w w . b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5