Bissell 22C1, homeappliance

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USER'S GUIDE 22Q3 SERIES 2 Thank You ™ 3 4 5 5-7 8 9 10 10 11 12 Safety Instructions Product View Assembly Operations Maintenance and Care Troubleshooting Replacement Parts Accessories Warranty Consumer Services Thanks for buying a BISSELL Vacuum Thanks for buying a BISSELL Zing canister We're glad you purchased a BISSELL vacuum. Everything we know about floor care went into the design and construction of this complete, high-tech home cleaning system. Your BISSELL Zing canister vacuum is well made, and we back it with a limited one year warranty. We also stand behind it with a knowledgeable, dedicated Consumer Services department, so, should you ever have a problem, you'll receive fast, considerate assistance. My great-grandfather invented the floor sweeper in 1876. Today, BISSELL is a global leader in the design, manufacture, and service of high quality homecare products like your BISSELL Zing canister vacuum. Thanks again, from all of us at BISSELL. Mark J. Bissell Chairman, President & CEO 2 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 IMPORTANT SAFETY INSTRUCTIONS When using an electrical appliance, basic precautions should be observed, including the following: Read all instructions before using your CANISTER VACUUM. Always connect to a polarized outlet (left slot is wider than right). Unplug from outlet when not in use and before conducting maintenance. WARNING: To reduce the risk of fire, electric shock, or injury: ■ Do not leave cleaner when it is plugged in. ■ Unplug from outlet when not in use and before servicing. ■ Do not use with damaged cord or plug. ■ To unplug grasp plug not cord. ■ Do not pull or carry by cord, use cord as a handle, close door on cord, pull cord around sharp corners, run cleaner over cord, or expose cord to heated surfaces. ■ Hold plug when rewinding the cord onto the reel. Do not allow the plug to whip when rewinding. ■ Do not use cleaner if it has been dropped, damaged, left outdoors or dropped into water. Have it repaired at an Authorized Service Center. ■ Do not allow children to use as a toy. ■ Do not use outdoors or on wet surfaces. ■ Do not handle cleaner or plug with wet hands. ■ Do not put any object into openings, use with blocked opening, or restrict air flow. ■ Do not use without dust bag and/or filters in place. ■ Do not allow hair, loose clothing, fingers or body parts to get near openings or floor brush in the appliance. ■ Do not pick up hot coals, cigarette butts, matches or any hot, smoking, or burning objects. ■ Do not pick up hard or sharp objects such as glass, nails, screws, coins, etc. ■ Do not pick up flammable or combustible materials (lighter fluid, gasoline, kerosene, etc.) or use in the presence of explosive liquids or vapor. ■ Do not unplug by pulling on cord. ■ Do not pick up toxic material (chlorine bleach, ammonia, drain cleaner, etc.). ■ Do not use in an enclosed space filled with vapors given off by oil base paint, paint thinner, some moth proofing substances, flammable dust, or other explosive or toxic vapors. ■ Do not use for any purpose other than described in this User's Guide. ■ Always turn off this appliance before connecting or disconnecting vacuum hose. ■ Use only manufacturer's recommended attachments. ■ Use only on dry, indoor surfaces. ■ Keep openings free of dust, lint, hair, etc. ■ Keep appliance on a level surface. ■ Turn off all controls before plugging or unplugging cleaner. ■ Be extra careful when cleaning stairs. ■ Close attention is necessary when used by or near children. SAVE THESE INSTRUCTIONS FOR FUTURE USE THIS APPLIANCE HAS A POLARIZED PLUG. To reduce the risk of electric shock, this appliance has a polarized plug (one blade is wider than the other). This plug will fit in a polarized outlet only one way. If the plug does not fit fully in the outlet, reverse the plug. If it still does not fit, contact a qualified electrician to install a proper outlet. Do not change the plug in any way. This model is for household use only. 3 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Product view Flex Hose Telescoping Extension Wand Swivel Hose Bag Change Indicator Power Button Variable Suction Power Control Automatic Cord Rewind Button CAUTION: Do not plug in your vacuum until you are familiar with all instructions and operating procedures. Upholstery Tool Combination Crevice Tool/ Dusting Brush w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 4 Assembly 1. Connect swivel hose by squeezing both locking buttons and inserting it into the suction opening on the canister. Once the swivel hose is inserted in the suction opening, release the locking buttons. 2. Connect telescoping extension wand to the handle end of the flex hose. 3. Connect the floor nozzle foot onto the telescoping extension wand. 1. 4. Insert the combination crevice tool/ dusting brush tool into the holder. 5. To extend the telescopic tube, push the black release button and then pull the tube to the desired length. NOTE: Shorten length of telescopic tube for storage. 4. Operations Special tools WARNING: Plastic film can be dangerous. To avoid danger of suffocation, keep away from babies and children. 3. Your BISSELL Zing canister is not only a powerful carpet and rug vacuum cleaner, it's also a versatile bare floor and above floor vacuum cleaner when you select one of the special tools. BareFloor tool Use to vacuum carpets, rugs and bare floors. Swivel head turns to get into tight spaces and fits under cabinets. 1. To vacuum carpets and rugs, push the brush switch to the carpet position . Tip: Before cleaning under low furni ture, check area first for objects that might harm the unit or block the hose. Tip: Hair, string and small objects can block the hose and tools. Check them occasionally for obstructions. This will pull the brushes up into the floor nozzle. 2. To vacuum bare floors, push the brush switch to the bare floor position . This will extend the brushes down from the floor nozzle. Upholstery tool: Use the upholstery tool to clean curtains, draperies, cushions and fabrics. Combination crevice tool/dusting brush: Use the crevice tool in tight, narrow spaces. Use the dusting brush to clean curtains, draperies, cushions and fabrics. Brush Up Brush Down 1. 2. 5 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Operations Power cord The power cord is located at the rear of the vacuum. Gently pull out the power cord, watching for the yellow line. Stop pulling the power cord once the yellow line is visible. There is also a red line, which indicates the end of the usable cord. Do not pull the power cord out beyond the red line. Power button Turn the power ON or OFF by pressing lightly downward on the power button ( ). Automatic cord rewind Your vacuum is equipped with an automatic cord rewind. When cleaning is finished, press the power button OFF ( )and grasp the plug to discon nect from the electrical outlet. Hold the Automatic Cord Rewind Button CAUTION: Be careful to avoid injury as cord retracts very quickly. plug and press the automatic cord rewind button to rewind the cord automatically. Variable suction power control The variable suction power control is located on the top of the vacuum. Turn the control toward the larger dots for maximum suction. Turn the control toward the smaller dots to minimize suction for lightly soiled areas or delicate fabrics. Power Button Variable Suction Control caution: Before using your vacuum, make sure that the dust bag and all filters (pre-motor and post-motor) are in place. Do not operate your vacuum without the dust bag and filters. 6 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Operations Bag change indicator The bag change indicator is located below the swivel hose. If the bag change indicator turns orange while you are vacuuming, the dust bag needs to be replaced. The dust bag may appear to be full or only par tially full depending upon the type of debris picked up. Fine particles can block the airflow in the dust bag and reduce suction before the dust bag is full. If the bag change indicator remains orange, even after changing the dust bag, turn the vacuum off and check for a clog in the hose or tools. Dust bag replacement 1. Turn the power OFF ( ). Unplug the vacuum from electrical outlet. 2. Disconnect hose 3. Open the dust bag compartment by lift ing up on the latch on the door on the front of the vacuum. 4. Lift out the dust bag holder and dust bag. 5. Release the dust bag from the holder by pressing the dust bag holder clip and pulling the dust bag out of the holder. Discard the used dust bag. 6. Slide the new dust bag into the holder by inserting the dust bag into the tabs located at the bottom of the holder. Then press the dust bag holder clip, insert the dust bag and release the dust bag holder clip to hold the dust bag in place. 7. Place holder and new dust bag back into the dust bag compartment, making sure the entire bag is tucked in below the seal gasket. 8. Close dust bag compartment door and press down gently until it locks into place. NOTE: The dust bag compartment door will not close without the dust bag in place. 9. Reconnect hose. Bag Change Indicator 3. 4. 5. WARNING: To reduce the risk of electric shock, turn power switch OFF and dis- connect plug from electrical outlet before performing maintenance or troubleshooting checks. 7 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Maintenance and care Cleaning the pre-motor and post-motor filter Filters protect the motor from dirt and dust particles. Use only BISSELL replacement filters in your Zing 1. Turn the power OFF ( ). Unplug the vacuum from electrical outlet. 2. Disconnect hose 3. Open the dust bag compartment by lifting up on the door latch at the front of the vacuum. Lift out the dust bag holder and dust bag. 4. Remove the filter frame from the filter holder by grasping the lip of the frame and pulling up. 5. Remove the filter from the filter frame and clean by hand washing in warm water. A mild detergent can be used if desired. Allow the filter to air dry completely before replacing. 6. Place the filter back into the filter frame and replace back into the filter holder. NOTE: The filter frame should be placed so the protective frame is visible. 7. Place dust bag holder and dust bag into the dust bag compartment, making sure the entire bag is tucked in below the seal gasket. 8. Close dust bag compartment door and press down gently until it locks into place. 9. Reconnect hose. Thermal motor protection An internal thermal protector has been designed into your cleaner to protect it from overheating. When the thermal protector activates, the main vacuum motor will stop operating. If this happens, proceed as follows. 1. Turn the cleaner OFF and unplug from electrical outlet. 2. Check the cleaner for the source of overheating problem (ie. Full dirt cup, dirty filters or clog). 3. Fix the problem by following the steps in the maintenance section of the user guide. 4. When the motor cools for approximately 30 minutes, the thermal protector will reset and cleaning may continue. If the cleaner will not turn on or the thermal protector continues to activate, your cleaner may need servicing. Call BISSELL Consumer Services or visit the website. 8 NOTICE: This product is intended for house- hold use only and not for commer- cial or industrial use. Vacuuming of dust from products like plaster, concrete or ashes will damage the motor and void the warranty. 4. Pre-Motor Filter Post-Motor Filter Tip: For maximum cleaning performance, check the filters often and clean or replace if necessary. WARNING: Do not operate cleaner with damp or wet filters or without all filters in place. w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Troubleshooting WARNING: To reduce the risk of electric shock, turn power OFF ( ) and disconnect plug from electrical outlet before performing mainte- nance or troubleshooting. Vacuum cleaner won't run Possible causes Remedies 1. Vacuum cleaner isnotpluggedin 1. Checkelectricalplug 2. Powerbuttonisnotpresseddown 2. Presspowerbuttondown 3. Thermalprotectoractivated 3. Allow cleaner tocool for 30 minutes, seepage 8 Vacuum cleaner won't pick up or low suction Possible causes Remedies 1. Tools,hoseand/or telescopingextension wandsareblocked 1. Remove eachpartandcheckforblockages 2. Filtersaredirty 2. Checkandcleanor replacepre-motorandpost-motor filters 3. Dustbagis full 3. Replace withnew dustbag 4. Swivelhosenot securelyattachedtosuctionopening 4. Make surehose connector is lockedinto suctionopening 5. Crackorhole inflexhose 5. Checkhoseandreplace ifneeded 6. Air flow regulatoror variable suctionpower 6. Change toclosedor maximum setting control is set toopenor minimum setting Visible dust escaping from vacuum Possible causes Remedies 1. Dustbagis full 1. Replace withnew dustbag 2. Filters missingor installedincorrectly 2. Checkpre-motorandpost-motor filter for correct installation 3. Filtersaredirty 3. Checkandcleanor replacepre-motorandpost-motor filters 4. Flexhose isblocked 4. Removehoseandcheckforblockages 5. Swivelhosenot securelyattachedtosuctionopening 5. Make sure swivelhose is lockedintosuctionopening 6. Crackorhole inflexhose 6. Checkhoseandreplace ifneeded Other maintenance or service not included in the manual should be performed by an authorized service representative. Thank you for selecting a BISSELL product. Please do not return this product to the store. For any questions or concerns, BISSELL is happy to be of service. Contact us directly at 1-800-263-2535. 9 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Replacement parts - BISSELL vacuum Item Part No. Part Name 1 203-7500 Dust Bag 2 203-7503 Pre-Motor Filter 3 203-7505 Post-Motor Filter 1 2 3 Accessories Item Part No. Part Name 1 203-7508 Floor Nozzle 2 203-7510 Extension Wands/with tool caddy 3 203-7280 Combination Crevice Tool/Dusting Brush 4 203-7273 Upholstery Tool 5 203-7511 Hose Assembly 1 3 4 5 2 10 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 Warranty - BISSELL Zing™ Compact Vacuum If you need additional instruction regarding this warranty or have questions regarding what it may cover, please contact BISSELL Consumer Services by E-mail, telephone, or regular mail as described below. Limited One Year Warranty Subject to the *EXCEPTIONS AND EXCLUSIONS identified below, upon receipt of the product, BISSELL Canada Corporation will repair or replace (with new or remanufactured components or products), at BISSELL's option, free of charge from the date of purchase by the original purchaser, for three years any defective or malfunctioning part. See information below on "If your BISSELL product should require service". This warranty applies to product used for personal, and not commercial or rental service. This warranty does not apply to routine maintenance components such as belts or brushes. Damage or malfunction caused by negligence, abuse, or use not in accordance with the User's Guide is not covered. If your BISSELL product should require service Call BISSELL Consumer Services at the number listed below or visit the BISSELL website – www.bissell. ca to locate a BISSELL Authorized Service Centre in your area. If there are no authorized BISSELL Service Centres in your area, a BISSELL Representative at canada.custhelp@bissell.ca or at the phone number below will issue you a Return Authorization Number and a pre-paid mailing label to return the unit to BISSELL for warranty repair. The machine should be returned with a photocopy of your proof of purchase. (Your dated sales receipt is your warranty – do not send original.) If you need information about repairs or replacement parts, or if you have questions about your warranty, contact BISSELL Consumer Services. Website: www.bissell.ca E-mail: canada.custhelp@bissell.ca Or Call: BISSELL Consumer Services 1-800-263-2535 Monday – Friday 8 a.m. – 10 p.m. ET Saturday 9 a.m. – 8 p.m. ET Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services BISSELL CANADA CORPORATION IS NOT LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE ASSOCIATED WITH THE USE OF THIS PRODUCT. BISSELL'S LIABILITY WILL NOT EXCEED THE PURCHASE PRICE OF THE PRODUCT. *EXCEPTIONS AND EXCLUSIONS FROM THE TERMS OF THE LIMITED WARRANTY THIS WARRANTY IS EXCLUSIVE AND IN LIEU OF ANY OTHER WARRANTIES EITHER ORAL OR WRITTEN. ANY IMPLIED WARRANTIES WHICH MAY ARISE BY OPERATION OF LAW, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE One YEAR DURATION FROM THE DATE OF PURCHASE AS DESCRIBED ABOVE. NOTE: Please keep your original sales receipt, it is your warranty.11 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5 BISSELL consumer services For information about repairs or replacement parts, or questions about your warranty, call: BISSELL Consumer Services 1-800-263-2535 Monday - Friday 8 a.m. — 10 p.m. ET Saturday 9 a.m. — 8 p.m. ET Or write: BISSELL Homecare, Inc. PO Box 3606 Grand Rapids MI 49501 ATTN: Consumer Services Or visit the BISSELL website - www.bissell.ca When contacting BISSELL, have model number of cleaner available. Please record your Model Number: ___________________ Please record your Purchase Date: ___________________ NOTE: Please keep your original sales receipt. It provides proof of purchase date in the event of a warranty claim. See Warranty on page 11 for details. ©2010 BISSELL Homecare, Inc BISSELL Canada Corporation Mississauga, Ontario L5N 0B3 All rights reserved. Printed in China Part Number 110-4214 Rev 4/10 Visit our website at: www.bissell.ca 12 w w w. b i s s e l l . c a 1 - 8 0 0 - 2 6 3 - 2 5 3 5